Funding Customer Advisor

Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract

Overview:

Our client, a globally recognisable charitable organisation are currently looking for a Funding Customer Advisor to join their Team to assist customers and internal staff members on the grant systems and processes.

Role & Responsibilities:

• Liaising with external customers to inform them of funding processes and systems
• Respond to queries in a timely manner
• Training internal teams on grant system and processes
• Working with other teams to create information guides on FAQs
• Present to internal teams on system and process changes

Essential Skills & Experience:

• 3+ years’ experience working on a customer helpdesk
• Experience providing guidance and training to internal and external parties
• Experience using salesforce or a similar CRM system
• Confident in making decisions
• Confident liaising with stakeholders

Package:

• Up to £250 per day (Umbrella rate)
• Hybrid working
• Free Lunch on site
• On site gym
• Beautiful offices in Central London

Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract